Office of Regulatory Affairs (ORA)

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The Office of Regulatory Affairs (ORA), directed by Cindy Seidman, MS, RD, LDN, and Medical Staff Services (MSS), coordinated by Jacqueline Cheng, are located in the Hospital, 102 and 108B respectively.

ORA is responsible for:

  • Compliance with The Joint Commission (TJC) standards
  • Quality Assessment and Improvement activities
  • Risk Management
  • Patient Complaints
  • Patient and staff satisfaction surveys

MSS is responsible for:

  • Processing medical staff applications for appointment and reappointment
  • Address and/or status changes for medical and hospital staff
  • Database maintenance for all medical and hospital staff, eg, licensure expirations
  • Medical Staff Executive Committee, Credentials Committee, and Annual Medical Staff meetings coordination

Ms. Seidman can be reached at (212) 327-8812, seidmac@rockefeller.edu and Ms. Cheng can be reached at (212) 327-8813, jcheng@rockefeller.edu. The fax number is: (212) 327-8814.